Frequently asked questions on our food, litter, deliveries and more.
Questions about Tippaws litter
What is Tippaws Long-lasting Clumping Litter made from?
Our litter is made from recycled wood materials and corn. It also has a patented antibacterial clumping agent added to it to ensure ultra tight clumping.
How much does a bag of Tippaws litter weigh?
Approx. 3kg. The bag contains 6L of litter.
What are the dimensions of the bag of litter?
The dimensions are appox. 40cm height x 22cm width x 8cm depth.
How do I use Tippaws litter?
Take a look at our Litter Guide for a full step-by-step guide on how to use our litter.
How much litter will I need?
Please see our Litter Guide for information on how much litter you need for an initial fill and on-going tray maintenance. Or you can email us the dimensions of your litter tray, along your cat's age and breed, and we will calculate this for you.
How does the price of Tippaws litter compare to other clumping litters?
Please see our Litter Pricing page for more detail on how our litter pricing compares to other clumping litters on the market.
Is Tippaws litter safe for kittens to use?
Yes it is safe for kittens to use. Having said this, some kittens like to eat litter (and anything else in front of them!) and it is not good for them so please do monitor your kittens when they are using Tippaws litter (or any other for that matter).
Is Tippaws litter scented?
No, it has a very very mild wood smell. You can hardly smell it.
Is Tippaws litter packaging recyclable?
Yes it is, please see our Sustainability page for more information.
Questions about my subscription
How do I cancel my subscription?
You can cancel by contacting email@example.com or you can do this yourself in your Account. Please visit our Terms and Conditions page for more information regarding cancellation rights.
What if I'm not happy with the product?
Please contact us at firstname.lastname@example.org and we will be more than happy to help.
Can I cancel my order once it has been placed?
We will try our best to accommodate this - it will depend on whether the order has been processed by our warehouse. Please get in touch at email@example.com and we'll do our best to help.